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Our Quality Policy

Our Quality Policy is defined and strongly driven by the following management principles and behaviors:

Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well

Achieve our commitments for quality, cost, and schedule

Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys

Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment

Customer Service Policy

Customer service is a top priority of the KCA Enterprises All of our customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status.

We serve with Best Quality & Service